Last updated: July 24, 2024

We aim to provide you with an enjoyable shopping experience and ensure that your orders are delivered promptly and efficiently. Please read our shipping policy carefully:

Shipping Destinations

We currently ship to the following destinations:

Domestic Shipping:

• United States (USA)

International Shipping:

• Africa: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe
• Asia: Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, Hong Kong SAR, India, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen
• Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City, Åland Islands
• North America: Anguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, Bermuda, Canada, Caribbean Netherlands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands
• South America: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
• Oceania: Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna
• Other Territories: Ascension Island, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, French Southern Territories, South Georgia & South Sandwich Islands, Tristan da Cunha, Western Sahara

Processing Time

Orders are processed within 2-3 business days. Processing times may be extended during peak periods or due to high order volumes.

Shipping Methods and Delivery Times

Domestic Shipping:

• Standard Shipping: 5-7 business days

International Shipping:

• Standard International Shipping: 10-20 business days

Please note that delivery times may vary based on your location and any unforeseen delays with the shipping carrier.

Shipping Rates

Domestic Shipping:

• Standard Shipping: Free

International Shipping:

• Standard International Shipping: Free

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's tracking portal.

Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply based on your country's regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for more information.

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to make changes to your shipping address, please contact us immediately.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team at purplediary101@gmail.com or +1 ‪(813) 501-7311‬.

We are here to help!